What can we help you with?
Returns & Exchanges
Frequently Asked Questions
Is Red Peacock rated locally by the Better Business Bureau?
Yes, we are rated A+.
How long have you been in business?
We started in 1997. It’s been over 20 great years!
Can I use my earned points and get a cash refund instead?
Regrettably, no. But if you like you can contact us if you wish to pay forward it to the Group of charities we sponsor.
Can I choose the charity I want to donate to?
We have build relationships with these charities over the years, and once a year we give half a percent of our full year sales revenue to each of them divided EQUALLY.
Why you don't seem to have a lot of products I am looking for?
We are just getting started and assure you we will be growing to leaps and bounds very soon. Our current target is to add 1000+ new products per year. We don’t intend to sell everything, but want you to buy what you really need at the best price you can get.
Do you offer price-match?
Yes! If you show us which one of our competitors is selling below our listed price, we may price-match and offer you the same. Brand, color, and full description must match in details.
Do I get anything for bringing my friends and family to purchase from your website?
Glad you ask. We are working on a special “Friend & Family” program. Stay tuned. We promise it will be exciting and super beneficial for all.
What does the Extended Warranty cover?
The Extended Warranty is offered on select products and must be purchased at the time of sale. It covers all sorts of possible mishaps for an additional two years. You can find more information on the extended warranty by clicking here.
If you have any questions or concerns about any of our products, don’t hesitate to contact us.